Welcome to the Shipping and Delivery Policy of Sri Balaji Appliances Private Limited (SBAPL). This policy outlines our guidelines for shipping, delivery, and related terms for orders placed on our website, www.sreebalajiappliances.com.
Shipping Destinations
We currently ship to addresses within [mention countries or regions where shipping is available]. Please note that we do not ship to P.O. boxes.
Shipping Fees
Shipping charges are calculated based on the destination, weight of the package, and selected shipping method. The shipping costs will be displayed at checkout before you complete your purchase.
Order Processing Time
Orders are typically processed within [mention processing time] business days upon receipt of payment. Processing times may vary during peak seasons or promotional periods.
Shipping Times
Shipping times vary depending on the shipping method selected and the destination:
- Standard Shipping: [mention average shipping time]
- Express Shipping: [mention average shipping time]
Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control such as customs delays or peak shipping periods.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order using this number on our website or the courier’s website.
International Shipping
For international orders, customs duties and taxes may apply upon delivery. These charges are determined by the customs agency of the destination country and are the responsibility of the recipient.
Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer support team immediately. We will work with our shipping partners to resolve any problems as quickly as possible.
Refund Policy
For orders that are not delivered within the estimated delivery time frame or are lost in transit, we offer the following options:
- Reshipment: We will reship the order to you at no additional cost.
- Refund: If a reshipment is not feasible, we will issue a full refund for the undelivered items.
Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact our customer support team:
- Phone: +91-9163252792
- Email: customer.care@sreebalajiappliances.com
- Address:
- BL-123,Ground Floor,Flat-1B, 117P DH Road Baro Bari Area, Kolkata-700008 (Behind Bombay Dyeing),West Bengal, India
Changes to This Policy
We reserve the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.
Sri Balaji Appliances Private Limited – Delivering Your Orders Safely and Timely